Corporate home

Manu Endemic Corporate user manual

Updated 2 October 2026. For agencies, guides and corporate partners.

1. Account and rates

Open the Corporate portal and choose Book a Room, Book a Tour or Book the Garden. Enter the agency or guide details requested by the form: name, account type, email and WhatsApp with its country code. Use the current rate and quote displayed for your booking; do not substitute public rates. Required fields are marked with an asterisk. Read Terms and Conditions before submitting.

  1. Choose the product and complete the contact details.
  2. Enter dates and party details before relying on a quote.
  3. Check the final review for your selected product, channel, currency and total.
  4. Submit once and wait for the result before trying again.

2. Garden visits

Choose the visit date, start and end times, the number of people for Garden visit and Garden + hummingbird photo hide. The guide is the booking contact: enter guide name, guide email and WhatsApp, with your agency reference when applicable. Targets and special requests are optional. Check the final summary before submitting. Garden visits can confirm automatically after the server checks availability. Garden uses PEN and has no Additional Services. Retain the confirmation reference.

3. Room requests

Enter arrival and departure dates, guests, rooms requested and any guide, driver or tour leader details requested. Complete the guest names and requirements, review the quote and submit the request. Corporate stays can be one night when current availability and configuration allow it. A submitted Room request requires approval from our team. Inventory is held only after the configured payment requirement is met. A request receipt does not establish approval or payment.

4. Tour requests

Select a Tour to see its itinerary and current corporate rate. Complete dates, party and contact details, review and submit. Tours begin as requests for review and approval by our team. Any linked accommodation is checked again during approval. Keep the request reference and follow the instructions returned by the portal.

5. View My Booking

Choose View My Booking and enter the six-character confirmation code with the corporate email or WhatsApp used for the request. Use the country-code selector when entering WhatsApp. The booking page shows current status and available actions. Follow its current payment and change instructions. If lookup fails, check the code and original contact details before contacting Manu Endemic.

  1. Copy the six-character code from the request or confirmation message.
  2. Enter the original corporate contact identity, including the country code for WhatsApp.
  3. Choose Find booking and review the returned status, dates, party and balance.
  4. Use only the actions offered for that booking. For a change or cancellation that has no available button, contact Manu Endemic with the reference.

6. Payments and documents

Use the payment methods and amount shown for the booking. A proof awaiting review is not a verified payment; wait for review before uploading another proof. Read confirmation, receipt and invoice separately. Garden invoices use the corporate contact. Keep the booking code when contacting Manu Endemic.

7. Information and support

Use Information to guides and agencies for corporate partner information and documents. Use Terms and Conditions for the applicable booking terms. If a form fails, record the page, reference, time, attempted action, expected result and exact visible error; contact Manu Endemic through the contact options displayed by the portal. Never include passwords, API keys or card details.

8. Common questions

Is my request confirmed? Read the result and current retrieved status. Room and Tour requests need review by our team; Garden can confirm automatically when validation and availability pass. An email receipt alone does not establish payment or approval.

Why did the price or availability change? The final server check uses current dates, party, rates and inventory. Review the returned quote or error before proceeding.

Can I book one corporate night? Corporate Room requests can be one night when current availability and configuration permit. Use the dates accepted by the form.

Who is the Garden contact? The guide: guide name, email and WhatsApp. Target birds and requests are optional.

I did not receive an email. Check the original address and spam folder, retrieve using your code and contact identity, then contact Manu Endemic with the reference and visible status.

The result is unclear after submission. Check whether a reference or request message was received and retrieve it first. Contact Manu Endemic before resubmitting if you cannot tell whether the first request succeeded.